In order to lessen our environmental impact / over producing - certain items are made to order and take up to 3 weeks to ship. The items that are made to order will have details of production time listed in the item description. Otherwise your order will be shipped within 2 business days.
If you have received a shipping notification, ZEAL is unable to make any changes to your order.
ZEAL is not responsible for any delays and/or damage caused in-transit by the delivery service or customs agencies.
All U.S. orders are trackable via UPS or USPS Mail.
Items marked returned to sender, refused or sent back to us without prior communication will be issued store credit via electronic gift card minus a 15% restocking fee.
Lost/missing packages will be issued store credit equivalent to the value of their order. Original shipping is included.